Privacy Policy

This Privacy Policy describes how Zuratech Private Limited (“we”, “our”, “us”) collects, uses, shares, protects or otherwise processes your information/personal data through our website https://hippiealiens.com (hereinafter referred to as “Platform”). You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered, you expressly agree to be bound by this Privacy Policy and the applicable Terms of Use. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect personal data when you use our Platform, services, or interact with us. This may include your name, date of birth, address, telephone/mobile number, email ID, and proof of identity or address. We may also collect sensitive personal data such as bank account or card details, biometric data (if applicable), and other information necessary for our services.

Usage

We use your data to provide services, improve our Platform, process payments, prevent fraud, and communicate offers or updates. You can opt out of marketing communications anytime.

Sharing

We may share personal data with affiliates, business partners, and third parties like logistics or payment providers as necessary to deliver our services. We may also share data with government authorities when required by law.

Security

We adopt reasonable security practices to protect your data. However, data transmission over the Internet can never be 100% secure. Users are responsible for safeguarding their account credentials.

Data Deletion & Retention

You may delete your account from your profile settings or contact us at support@hippiealiens.com. Data may be retained as required by law or to prevent fraud.

Consent

By using our Platform, you consent to our collection and processing of data as per this policy. You may withdraw consent anytime by contacting our Grievance Officer at support@hippiealiens.com.

Terms & Conditions

This document is an electronic record under the Information Technology Act, 2000. It governs your use of https://hippiealiens.com (“Website”) operated by Zuratech Private Limited with its registered office at H/45 Harmu Housing Colony, Nizam Nagar, Hindpiri, near Kartik Oraon Chowk, Harmu Housing Colony, Nizam Nagar, Ranchi, Jharkhand 834002 (“Platform Owner”).

By using the Platform, you agree to these Terms of Use. If you do not agree, please discontinue use immediately.

Liability

We are not liable for inaccuracies or errors on the Platform. Your use of the Platform is at your own risk. We shall not be liable for indirect or consequential losses, including loss of profit or data.

Jurisdiction

All disputes are subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India.

Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. In case of high order volume, deliveries may be delayed. Customers will be notified via email or phone if there is a significant delay.

We currently deliver across India using reputed courier partners.

Return & Refund Policy

We have a 5-day return policy. You can request a return within 5 days of receiving your item. Once the product is received and inspected, you’ll be notified about the approval within 2 business days.

If approved, the refund will be credited to your original payment method within 10 business days. For any refund issues beyond 15 days, please contact us at support@hippiealiens.com or call +91 96311 87569.